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Experience world-class service at Pan Pacific Serviced Suites Orchard, Singapore

Pan Pacific Serviced Suites Orchard is a luxurious 5-star accommodation conveniently located next to Somerset MRT Station. It features a hydro-therapeutic spa, a mineral water pool with hydro-riders and free internet in rooms. Spacious suites all feature elegant interiors with modern furnishings. Each suite has a fully-equipped kitchenette with premium appliances, LED TV with cable channels, washer cum dryer machine and complimentary local phone calls. The Pan Pacific Suites Orchard has a fully equipped fitness centre and a well-stocked library for guests’ enjoyment. It also offers car transfer arrangements and free parking on site. The Pacific Lounge offers a semi-buffet breakfast spread with hot and cold selections and made-to-order dishes. Breakfast and housekeeping services are available daily, except Sundays and Public Holidays. Pan Pacific Serviced Suites Orchard, Singapore is a 20-minute drive from Changi International Airport. Suntec Convention Centre and Clarke Quay are a 5-minute drive away.

Couples particularly like the location — they rated it 9.5 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Pan Pacific Serviced Suites
Hotel chain/brand
Pan Pacific Serviced Suites

Property highlights

  • Situated in the best rated area in Singapore, this property has an excellent location score of 9.6

  • Want a great night's sleep? This property was highly rated for its very comfy beds.

Breakfast info

Continental, Asian, American, Buffet

  • Free private parking available on-site

Loyal customers

There are more repeat guests here than most other properties.


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Availability

Select dates to see this property's availability and prices

Accommodation Type
Number of guests
 
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 extra-large double bed
1 large double bed
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
2 single beds
1 large double bed
Bedroom 1
1 extra-large double bed
Bedroom 2
1 extra-large double bed
1 large double bed
1 extra-large double bed
1 extra-large double bed
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Sustainability

This property has 1 third-party sustainability certification.
  • GSTC Criteria
    GSTC Criteria
    Certified by: Vireo Srl

Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

Select topics to read reviews:

Guests who stayed here loved

  • Faisal
    Australia Australia
    staff were so friendly. genuine smiles at reception day and night. excellent housekeeping, again genuine smiles. Nice bed. nice shower. good apartment room.
  • Fredrik
    Sweden Sweden
    Very friendly staff and excellent location with all the food and shopping you can need on a walking distance. The living room was a fun bonus, with massage chairs, pool table and a Nintendo Switch for communal use. The apartment was fresh.
  • Reeza_z
    Sri Lanka Sri Lanka
    The apartments are superbly located within Somerset, making access to Orchard Road so easy for the whole family. Decent sized bedrooms with living and dining area that easily accommodates 4 people. Washing machine, dryer, microwave means you have...
  • Diem
    Australia Australia
    The size of the apartments. The convenience to orchard Rd and MRT. The staff, especially being greeted by Leueda in the morning at breakfast.
  • Jessica
    Australia Australia
    The staff are beautiful. We travelled with our 18 month old and they treated him like he was their own. The facility has everything you need when travelling with children (apart from a children play area). The apartments are great.
  • Olayemi
    United Kingdom United Kingdom
    Everything ! All the amenities were perfect especially travelling with an 18 month old. Also very attentive, they got me and my husband birthday cakes. It was very sweet of them.
  • Colin
    United Kingdom United Kingdom
    The apartment was spacious, well equipped. The bed was comfortable and the air conditioning easy to regulate. The shower was excellent. There is a small gym and a swimming pool. Staff were were invariably friendly and helpful with a 24 hour...
  • Roselyn
    United Kingdom United Kingdom
    The hotel is comfortable, food was superb and staff were excellent. Location is great
  • Hamed
    Singapore Singapore
    The location is great, and the roo was very clean.
  • Marcel
    Netherlands Netherlands
    Location was great. Room was spacious and clean. Ideal for a family with a baby. Because our room had a living room and a separate bedroom, we were able to continue our evening without waking up our 5 month old baby.

Managed by Pan Pacific Serviced Suites Orchard, Singapore

Company review score: 9.2Based on 133 reviews from 1 property
1 managed property

Company information

Pan Pacific Serviced Suites Orchard is proud to be a SG Clean certified establishment. This means that our hygiene and sanitation measures have been inspected by appointed assessors, and our associates are happy and healthy. We have stringent precautionary measures to uphold good sanitization and hygiene practices. Let’s do our part to keep SG clean.

Property information

A minimum stay of 6 nights is required in line with the Urban Redevelopment Authority (URA) regulation as the property is classified under "Residential" and does not have a hotel license. DEPOSIT POLICY: "Pay at hotel" not applicable to the property. Full prepayment or 50% of nett Rental (depending on offer selected) is required and would be charged anytime after booking confirmation (Balance, if in, would be collected at property upon check-in). Credit card used to make booking must be presented upon check-in, for security purposes. REFUND: 3-4 weeks Pan Pacific Discovery membership accrual not eligible

Neighbourhood information

Strategically situated in the heart of the city, Pan Pacific Serviced Suites Singapore provides the perfect location when your schedule demands an extended stay in Singapore. Offering a convenient base amidst the exhilarating setting of Orchard Road, our Serviced Suites are just 10 minutes from both the Central Business District and Suntec City Singapore International Convention & Exhibition Centre. This prime location means you are never far from the action, whether they want to work, play, dine or take in a few local sights.

Languages spoken

English,French,Malay,Filipino,Chinese

Property surroundings

House rules

Pan Pacific Serviced Suites Orchard, Singapore takes special requests - add in the next step!
Check-in
From 14:00
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Refundable damage deposit
A damage deposit of S$ 200 is required on arrival. That's about US$154. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
Children and beds

Child policies

Children of any age are welcome.

Children 7 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

0 - 2 years
Cot upon request
Free
7+ years
Extra bed upon request
S$ 90 per person, per night

Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.

The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.

All cots and extra beds are subject to availability.

Age restriction
The minimum age for check-in is 18
Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
Accepted payment methods
American ExpressVisaMastercardDiners ClubJCBCash
Smoking
Smoking is not allowed.
Parties
Parties/events are not allowed
Pets
Pets are not allowed.

The fine print

Need-to-know information for guests at this property

Please note that breakfast is not available on Sundays and Public Holidays. The hotel apologises for the inconvenience. Pan Pacific Serviced Suites Orchard was recognised By Tripadvisor As Winner Of Travellers Choice 2013 - Top 25 Luxury Hotels & Services In Singapore And Certificate Of Excellence 2013 Winner. Please note that smoking is only permitted in the Sky Gardens. Minimum 6 nights is required in line with the Urban Redevelopment Authority (URA) as the property and classified under residential, and does not have a hotel license. The swimming pool will be closed for maintenance work from 26 August to 6 September 2024.

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

In the event of an early departure, the property will charge you the full amount for your stay.

This property will not accommodate hen, stag or similar parties.

Guests under the age of 18 can only check in with a parent or official guardian.

A damage deposit of S$ 200 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.