Please note for bookings of 10 or more guests, different policies and procedures may apply. For further information, please contact the property in advance, using the contact details found on the booking confirmation.

Guests 17 years or younger are not permitted to stay in dormitory accommodation unless that dormitory is private, where all beds are booked in the room and a minimum of one adult is part of the booking party. All guests 17 and under must be accompanied by an adult for any booking and that adult is responsible for actions of all the youths within that booking party.

Please note, due to limited availability at the time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. For more information, please contact the property using the contact details found on the booking form.

Please note that there is a 2.5% charge when you pay with a credit card.

Please note that we are undergoing a refresh of our rooms, allowing us to transition the property into a space we know you will seek and desire for your future travels.

This means, there may be some maintenance that will take place during your stay. Rest assured; we continue to ensure that this transition is completed with minimal disruption to you, during your stay.

Los huéspedes deberán mostrar un documento de identidad válido y una tarjeta de crédito al realizar el registro de entrada. Ten en cuenta que todas las peticiones especiales están sujetas a disponibilidad y pueden comportar suplementos.

Informa a Haka House Rotorua con antelación de tu hora prevista de llegada. Para ello, puedes utilizar el apartado de peticiones especiales al hacer la reserva o ponerte en contacto directamente con el alojamiento. Los datos de contacto aparecen en la confirmación de la reserva.

Las personas menores de 18 años solo pueden alojarse si van acompañadas de alguno de sus progenitores o tutores legales.