Hotel Tonchalá

–Excellent location - show map
+71 photos
Scored 8.3
Rated very good

Excellent location!

9.2

You might be eligible for a Genius discount at Hotel Tonchalá. To check if a Genius discount is available for your selected dates sign in.

Genius discounts at this property are subject to book dates, stay dates and other available deals.

About this property

Hotel Tonchala is situated in the commercial and financial area of Cucuta, just 7 km from the border with Venezuela. Free WiFi is available throughout the property. Rooms feature a contemporary design and are functional decorated. They have air conditioning and are equipped with a minibar. The private bathrooms include a bath and a shower. Guests can relax at the sun terrace or go and explore the surroundings. The tour desk can advice on a variety of trips around the area. Tonchala´s restaurant serves breakfast, lunch and dinner. All prepared with national and international ingredients. Ventura Plaza Shopping Centre is just opposite the hotel and General Santander Stadium is within a 10-minute walk.

Couples particularly like the location — they rated it 9.3 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular facilities

  • Outdoor swimming pool
  • Free WiFi
  • Free parking
  • Family rooms
  • 24-hour front desk
  • Non-smoking rooms
  • Room service
  • Restaurant
  • Bar

Property highlights

  • Top location: Highly rated by recent guests (9.2)

  • Want a great night's sleep? This hotel was highly rated for its very comfy beds.

Breakfast info

American

  • Free private parking available at the hotel

Loyal customers

There are more repeat guests here than most other properties.

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Availability

Select dates to see this property's availability and prices

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Room type
Number of guests
 
1 large double bed
2 double beds
1 double bed
1 extra-large double bed
1 extra-large double bed
1 single bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free WiFi

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Guests who stayed here loved

Sdegaray
Venezuela Venezuela
“El desayuno muy balanceado y bien preparado. La ubicación me sirvió de mucho por cuanto esta muy cerca de tiendas y servicio ,transporte .....”
David
Chile Chile
“Las instalaciones y la atención y buena disposición”
Alfredo
Venezuela Venezuela
“Excelente la atención, al llegar ya la chica de la recepción tenía todo adelantado. Los Botones excelentes son muy educados y respetuosos. El desayuno es muy normal, la atención del personal del estaurant muy buena.”
Fernández
Venezuela Venezuela
“Desayuno excelente, con gran variedad para escoger. La ubicación excelente frente al Centro Comercial. La atención de su personal A1”
Anthony
Venezuela Venezuela
“La piscina, la atención del personal, la ubicación”
Juan
Mexico Mexico
“La ubicacion es perfecta. El desayuno es bien rico. El ambiente agradable”
Mabel
Colombia Colombia
“Súper en todo!!!!! La instalaciones, el personal, muy chevere 🤗”
Camilo
Chile Chile
“Muy buen ubicación y excelente atención del personal.”
Figuera
Venezuela Venezuela
“La atención es insuperable, tanto en la recepción como el personal del restaurante y el Señor Ivan que nos atendió de maravilla. Estamos muy agradecidos y encantados, nos quedaríamos mil veces en el Tonchalá.”
Juan
Guatemala Guatemala
“La buena atención de sus recepcionistas y personal de restaurante”

Hotel surroundings

Restaurants

1 restaurant on site
Restaurante #1
  • Cuisine
    Latin American
  • Open for
    Breakfast • Lunch
  • Ambiance
    Family friendly • Modern
  • Dietary options
    Vegetarian

House rules

Hotel Tonchalá takes special requests - add in the next step!
Check-in
From 15:00 to 23:30
Guests are required to show a photo identification and credit card upon check-in
You'll need to let the property know in advance what time you'll arrive.
Check-out
From 05:00 to 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required option.
Children and beds

Child policies

Children of any age are welcome.

Children 12 years and above will be charged as adults at this property.

To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.

Cot and extra bed policies

Cots and extra beds are not available at this property.

No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
American ExpressVisaMastercardMaestroCash

The fine print

Need-to-know information for guests at this property

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Please inform Hotel Tonchalá in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.

Guests under the age of 18 can only check in with a parent or official guardian.

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19).

License number: 15839