You may cancel free of charge until 18:00 on the day of arrival. You will be charged the cost of the first night if you cancel after 18:00 on the day of arrival. If you don't show up, the no-show fee will be the same as the cancellation fee.
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About this property
Comfortable Accommodations: FlyZoo Hotel - Alibaba Future Hotel in Hangzhou offers family rooms with air-conditioning, private bathrooms, and modern amenities. Each room includes a work desk, TV, and soundproofing for a pleasant stay.
Dining Experience: Guests can enjoy a buffet breakfast featuring local specialities, warm dishes, fresh pastries, and more. The family-friendly restaurant serves Chinese, British, and Asian cuisines in a traditional, modern, and romantic ambience.
Leisure Facilities: The hotel features a terrace, bar, and fitness room. Additional services include a 24-hour front desk, room service, and paid on-site private parking.
Prime Location: Located 44 km from Hangzhou Xiaoshan International Airport, the hotel is near attractions such as Xixi Wetland (9 km) and Lingyin Temple (13 km). Highly rated by guests for its excellent service.
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Guest reviews
Categories:
Staff
8.4
Facilities
8.1
Cleanliness
9.0
Comfort
8.9
Value for money
8.8
Location
8.4
Free WiFi
9.2
High score for Hangzhou
Select topics to read reviews:
Guests who stayed here loved
L
Lina
Indonesia
“My daughter is so impress with the AI voice command in the room.”
A
Anna
Uzbekistan
“The place is located near Alibaba campus which was very convenient for us. Everything was nice, the breakfast was great and the staff was friendly. Thank you!”
M
Maria
Colombia
“El confort y tecnología, quedamos gratamente sorprendidos y la ubicaión fue ideal porque teníamos reuniones en Alibaba.”
V
Vincent
Singapore
“Breakfast is good and hotel location is near to my meeting place.”
Leng
Singapore
“Love that the hotel is very high tech & clean and the breakfast spread is great.”
Hotel surroundings
Restaurants
2 restaurants on site
中餐厅
Cuisine
Chinese
Open for
Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
西餐厅
Cuisine
Chinese • British • Asian
Open for
Breakfast • Brunch • Lunch • Dinner
Ambiance
Family friendly • Traditional • Modern • Romantic
House rules
FlyZoo Hotel - Alibaba Future Hotel takes special requests - add in the next step!
Check-in
From 14:00
Check-out
Until 12:00
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Please check what conditions may apply to each option when making your selection.
Children and beds
Child policies
Children of any age are welcome.
Children 13 years and above will be charged as adults at this property.
To see correct prices and occupancy information, please add the number of children in your group and their ages to your search.
Cot and extra bed policies
0 - 2 years
Extra bed upon request
CNY 233 per child, per night
Cot upon request
Free
3+ years
Extra bed upon request
CNY 233 per person, per night
Prices for cots and extra beds are not included in the total price, and will have to be paid for separately during your stay.
The number of extra beds and cots allowed is dependent on the option you choose. Please check your selected option for more information.
All cots and extra beds are subject to availability.
No age restriction
There is no age requirement for check-in
Pets
Pets are not allowed.
Accepted payment methods
Cash
The fine print
Need-to-know information for guests at this property
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
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