Hotel Serpiano

–Great location - show map
+38 photos
Scored 7.9
Rated good

Staff

8.8

About this property

Hotel Serpiano is set in the heart of Monte San Giorgio, 2133 feet above Lake Lugano. It features an indoor pool and a hot tub in the spa area. The Serpiano’s restaurant serves creative cuisine from the Ticino region in the dining room. The sunny, spacious terrace is an ideal place to consume meals during nice weather. Half board is available on request. Every comfortable room has a balcony and a mini-bar. Bathrobes are also provided. Beauty treatments and various massages complete the spa experience. A sauna, a steam bath and a fitness center are also at guests’ disposal. Monte San Giorgio is a UNESCO World Heritage site and an ideal starting point for hikes and relaxation among nature. Lake Lugano is a 30-minute drive away. Milan can be reached within an hour. Hotel Serpiano offers free private parking on site.

Couples in particular like the location – they rated it 8.7 for a two-person trip.

Distance in property description is calculated using © OpenStreetMap

Most popular amenities

  • Indoor swimming pool
  • Free parking
  • Spa
  • Non-smoking rooms
  • Fitness center
  • Free Wifi
  • Restaurant
  • Facilities for disabled guests
  • Bar

Property highlights

Top Location: Highly rated by recent guests (8.8)

Breakfast Info

Vegetarian, Gluten-free, Buffet

  • Free private parking available at the hotel

Availability

Select dates to see this property's availability and prices

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Room Type
Number of guests
 
1 queen bed
2 twin beds
1 queen bed
1 twin bed
1 queen bed
1 queen bed
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Guest reviews

Categories:

Staff
Facilities
Cleanliness
Comfort
Value for money
Location
Free Wifi

Select topics to read reviews:

Guests who stayed here loved

Yevgeniy
Switzerland Switzerland
“The personal was very friendly. It is very close to Italy. Supper view.”
Sabine
United States United States
“This was the second time staying at Hotel Serpiano. The views over Lake Lugano are absolutely breathtaking and worth the drive. We stayed a double room with lake views, which I highly recommend. Rooms are clean and simple, bathroom is a little...”
Oren
Israel Israel
“location, great views, indoor facilities, internal desing of the hotel”
Eyob
Eritrea Eritrea
“All in All is okay except it is far from the city just for one or two nights is met”
Wieske
Belgium Belgium
“It was nice. I thought the wellness the closing hours were a little early and the wellness opens really late… but everything was clean en super nice.”
Faisal
Canada Canada
“Lovely and helpful staff, beautiful premises and facilities”
Anne-catherine
Switzerland Switzerland
“The staff was really kind with our kid. The hotel is clean and close to many hiking trails. The view from the terrasse is amazing and we had massage outside at the evening with this beautiful view. It was a perfect moment.”
Oz
Turkey Turkey
“At the reception, spa and restaurant they were all really prompt and helpful. Very friendly atmosphere!”
Andreas
Switzerland Switzerland
“Mein Hund wurde mega schön mit Bettchen und Napf und Leckerli empfangen ,auch wir super Empfang, Spa schön und sauber.personal super nett .”
Klaus
Switzerland Switzerland
“Ruhe - Gutes Essen - mega Aussicht - speziell eingerichtetes Zimmer - freundliches Personal - Hirsche vor dem Haus - leckeres Essen”

Hotel area info

Restaurants

1 Restaurant On Site
Ristorante #1
  • Cuisine
    Mediterranean
  • Dietary options
    Vegetarian • Vegan • Gluten-free • Dairy-free

House rules

Hotel Serpiano takes special requests – add in the next step!
Check-in
From 3:00 PM to 10:00 PM
Check-out
From 7:30 AM to 11:00 AM
Cancellation/ prepayment
Cancellation and prepayment policies vary according to accommodation type. Enter your stay dates and check the conditions of your selected option.
Refundable damage deposit
A damage deposit of CHF 500 is required on arrival. That's about $628. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.
Children & Beds

Child policies

Children of all ages are welcome.

Children 18 and above will be charged as adults at this property.

To see correct prices and occupancy info, add the number and ages of children in your group to your search.

Crib and extra bed policies

0 - 2 years
Crib upon request
Free
3 - 13 years
Extra bed upon request
CHF 40 per child, per night
14 - 17 years
Extra bed upon request
CHF 70 per child, per night

Prices for cribs and extra beds aren't included in the total price. They'll have to be paid for separately during your stay.

The number of extra beds and cribs allowed depends on the option you choose. Check your selected option for more info.

All cribs and extra beds are subject to availability.

No age restriction
There's no age requirement for check-in
Pets
Pets are allowed. Charges may apply.
Groups
When booking more than 6 rooms, different policies and additional fees may apply.
Accepted payment methods
VisaMastercardMaestroCash

The fine print

Must-know information for guests at this property

Please note that the reception is open only until 22:00. If you expect to arrive outside reception opening hours, please inform the property of your expected arrival time in advance.

In case of advanced departure, hotel will charge 50% of the remaining days.

Contact details are stated in the booking confirmation. Please note that the city tax includes the Ticino Ticket. It offers free benefits and discounts in the Canton of Ticino, including free use of train and bus services. For more details, please contact the property directly.

In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.

A damage deposit of CHF 500 is required on arrival. This will be collected by credit card. You should be reimbursed on check-out. Your deposit will be refunded in full by credit card, subject to an inspection of the property.