At Serain Residences, we are committed to providing professional, reliable, and high-quality accommodation experiences. With a focus on integrity and exceptional service, we ensure that every guest enjoys a seamless and comfortable stay. Our carefully managed properties offer flexibility, convenience, and a home-away-from-home experience, whether you're traveling for business or leisure. Trust Serain Residences for a stay that’s both effortless and memorable.

Welcome to Ruby Apartment, located in the heart of the Gold Coast. Our apartments offer modern, comfortable accommodation perfect for both short and long stays. Please note that we operate under an off-site management model. This means our team is not based within the building. If you need any assistance during your stay, please feel free to contact our online customer service or give us a call — we’re always here to help! ✨Important Information: The key collection is not in the building itself. Guests are required to collect the keys from a different location, approximately 500 metres walking distance from the apartment building. Detailed instructions will be provided before your arrival to ensure a smooth check-in process. Please be aware that access to the facilities in the building cannot be guaranteed, as maintenance will be conducted occasionally. We kindly ask that you adhere to the rules and available times posted on-site. We look forward to hosting you!

Important Guest Information Please note that the building is home to owners, guests from other management companies, and on-site managed guests. If you have any questions or need assistance, please contact our customer service team directly. Our service hours are from 8:00 AM to 10:00 PM. Kindly do not approach the building reception for any inquiries, as they are not responsible for our guests. Thank you for your cooperation!