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Antigua Guatemala
When you enter through a small door, prepare yourself to be transported to another place and time. In this innovative Hotel-Museum-Spa, every traveler will enjoy a comfortable stay. In addition to the modern amenities and special characteristics, its 132 rooms include 26 with the concept of SPA Living. Each room is decorated with works of art from renowned local artists as well as beautiful and detailed artistic weavings. It is necessary to contact the Hotel directly to make special requests such as rooms with one or two beds, for non-smokers, wheel chair-accessible, with a terrace or balcony, panoramic view and others since these are confirmed based on availibility. The rooms are spacious, comfortable and beautiful. I liked the back entrance to the spa and rooftop, it felt mysterious like a small maze. The decoration throughout the hotel is inspiring. Having a museum in the premises was great! A whole day in the hotel is really feasible with so much to see.
Zona Hotelera, Tulum
Facing the beachfront, Sana Tulum Beachfront Boutique Hotel offers 5-star accommodation in Tulum and features an outdoor swimming pool, garden and private beach area. Situated conveniently in the Zona Hotelera district, this hotel features a bar, as well as a hot tub and a spa centre. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. I liked the hotel's design style, the high level of service, quality rooms, and proximity to the ocean.
Bacalar
Cristalino Lagoon Front Hotel, Restaurant & Spa has an outdoor swimming pool, garden, a restaurant and bar in Bacalar. This 5-star hotel offers room service, a concierge service and free WiFi. There is free private parking and the property features paid airport shuttle service. Everything! But the quality of Customer Service was superb!
Zona Hotelera, Tulum
Situated in Tulum, 100 metres from South Tulum Beach, Hotel Shibari - Restaurant & Cenote Club features accommodation with free bikes, private parking, an outdoor swimming pool and a fitness centre. Among the various facilities of this property are a garden, a terrace and a bar. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property.
Hotel Shibari - Restaurant & Cenote Club offers 5-star accommodation with a hot tub.
Everything was perfect – from the service to the cleanliness and comfort. I had an amazing stay!
Chuburná
Facing the beachfront, Puerto del Cielo offers 5-star accommodation in Chuburná and has an outdoor swimming pool, garden and terrace. Located around 40 km from Mundo Maya Museum, the hotel with free WiFi is also 41 km away from Conventions Center Century XXI. The property is non-smoking and is situated 1.4 km from Chelem Beach. Amazing place at the beach! Lovely hosts, amazing room, with a large beamer to watch a movie on a rainy day. Super welcoming atmosphere and great private pool.
Tulum
Situated in Tulum, 6.6 km from Tulum Archeological Site, Hotel Milam features accommodation with an outdoor swimming pool, free private parking, a garden and a shared lounge. Featuring a terrace, the 5-star hotel has air-conditioned rooms with free WiFi, each with a private bathroom. The accommodation offers a hot tub, evening entertainment and room service. Amaaaaazing location, lovely people, from day one we had a familiar feeling here! They are very helpful and friendly, the rooms are awesome - architecture on TOP!
Bacalar
Facing the beachfront, Puerta del Cielo Hotel Origen offers 5-star accommodation in Bacalar and features an outdoor swimming pool, garden and private beach area. The property has a bar, as well as a restaurant serving local cuisine. The accommodation provides a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything from the staff to the room were amazing. Everyone was very polite and helpful.
San Cristóbal de Las Casas
Located in San Cristóbal de Las Casas, 1.1 km from San Cristobal Cathedral, Hotel Plaza 79 provides accommodation with a garden, free private parking, a terrace and a restaurant. This 5-star hotel offers a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi. New hotel with very nice big rooms. Very nice staff.
Centro de Merida, Mérida
Located in Mérida, 700 metres from Merida Bus Station, CIGNO HOTEL BOUTIQUE- Adults Only provides accommodation with free bikes, free private parking, an outdoor swimming pool and a garden. Among the various facilities are a terrace, a restaurant, as well as a bar. The accommodation features a 24-hour front desk, airport transfers, room service and free WiFi.
The area is popular for cycling, and car hire is available at this 5-star hotel.
Elegant contemporary decor in a beautifully restored building from 1800s. So many lovely places to lounge. Great staff. Breakfast in the restaurant a delightful way to start day—wish I could start every day of my life that way
Bacalar
Hotel Amainah Bacalar Adults Only in Bacalar has 5-star accommodation with an outdoor swimming pool, a garden and a bar. A hot tub and a bicycle rental service are available for guests. The accommodation offers a 24-hour front desk, airport transfers, room service and free WiFi throughout the property. Everything….. absolutely beautiful hotel. Fantastic staff, service, and rooms.
The lovely Mercedes met us at the front desk with enthusiasm and kindness and great English! I am giving this hotel a high rating because I am a budget traveller..I am not expecting 5 stars...this title gem was great value for the money and we will return! A fab view of the ocean, a clean fresh pool, palm trees a huge deck..just great!
We absolutely loved the staff. We usually go to 5 stars hotels but the friendliness of everyone at the resort really leaves you speechless. every single member of the staff is walking around smiling and greeting you, and it definitely makes a great impression. Loved the food, especially at Faro Blanco and El Cap. As soon as we got there for my daughter's birthday, they upgraded our room which was amazing, and it had a great beach access. The whole resort was really well kept and the complementary beverage service really amazing.
Terrible smell in the room without solution. Couldnt sleep in the night. The staff is not appropriate to 5 stars hotel
Amazing food at the Asian restaurant and at the Sea Side restaurant. Staff polite, friendly and professional as a 5 stars should be. Staff very efficient. Common areas clean. Room clean and private concierge very efficient
The view is amazing, the food is quite tasty, feels very luxury for a fair price. I would absolutely rate 5 stars and highly recommend this if not for the staff to be very rude
I chose a single room. The room was quite big. It has A/C which you need at Tulum.I stayed for 5 nights in total. I would have given it 5 stars if it was not for the cons I experienced. The kitchen is big enough and has enough space in it to cook, fridge to leave your things. They have hammocks and chairs to sit in the garden. The owner is pleasant and seems like a nice lady. She gave me a better rate when I extended for more nights.
Hotel Kinbe made our stay in Mexico. Beautiful location, rooms that are kept to a high standard every day, fantastic pool and even better staff. Massive shout out to Sergio who was a massive help and an asset to the hotel. 5 stars all the way!
It was an amazing place to stay 5 stars are not enough!! Stuff were extremely nice. The apartment was incredible. Will definitely stay here again.