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The best five-star hotels in Sumatra

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Superb: 9+ Very good: 8+ Good: 7+ Pleasant: 6+
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Located just across Palembang Icon Mall and offers free shuttle service to the mall, The Arista Hotel Palembang features an outdoor pool, spa and sauna. Offering 3 dining options, it also provides free Wi-Fi hotspots throughout the hotel. The property also offers airport pick up service at additional charge. Amazing Hotel with Excellent Amenities and Service I had a fantastic experience at this hotel! There was a wide variety of food options, offering both traditional and western cuisines — all delicious and well-prepared. The customer service was outstanding; staffs were friendly, attentive, and always ready to help. The cleanliness of the hotel and the spaciousness of the rooms were top-notch. Highly recommended for anyone looking for comfort, variety, and great service

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9.5
Exceptional
11 reviews
Price from
US$92
per night

Facing the beachfront, Sheraton Belitung Resort offers 5-star accommodation in Tanjungbinga and features free bikes, outdoor swimming pool and fitness centre. With a garden, the property also has a terrace, as well as a bar. There is a restaurant serving American cuisine, and free private parking is available. It is very tranquil and beautifully designed. The staff is EXCEPTIONAL. They very so nice and anticipating and did everything they could to make our stay wonderful. They especially went above and beyond for our two daughters. Fresh fruit, milk shakes and always smiles and waves.

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8.5
Very good
195 reviews
Price from
US$90
per night

Facing the beachfront, Novus Jiva Anyer offers 5-star accommodation in Anyer and has a garden, terrace and bar. Among the facilities at this property are room service and a 24-hour front desk, along with free WiFi throughout the property. The hotel offers an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. Location, spacious room, food, friendly staff on reception and in restaurant (Andrio)

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8.2
Very good
216 reviews
Price from
US$98
per night

Set in Palembang and with Ampera Bridge reachable within 7.6 km, The Excelton Hotel offers concierge services, non-smoking rooms, a fitness centre, free WiFi throughout the property and a restaurant. This 5-star hotel offers room service and a 24-hour front desk. The hotel has an indoor pool and free shuttle service. Food, service, and cleaning room is very excellent.

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8.8
Fabulous
127 reviews
Price from
US$58
per night

Grand Mercure Medan Angkasa is a 5-star hotel that offers locally exquisite facilities that are best for Medan guests, reflecting North Sumatera culture with an authentic design ideal for business and leisure. Very friendly staff, comfortable rooms and an excellent swimming pool. Walking distance to shopping malls and tourist sites. Recommend the old post office, centre point shopping mall and the old Chinatown area with a large Buddhist temple.

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8.2
Very good
682 reviews
Price from
US$41
per night

Located in the heart of Medan’s business district, Cambridge Hotel Medan offers modern rooms with an outdoor swimming pool and a rooftop bar. Guests enjoy free WiFi in all areas and free on-site parking. We absolutely loved our stay at the Cambridge Hotel! The staff was incredibly friendly and welcoming, always ready to assist us promptly. Their helpfulness was invaluable, especially since we don't speak Indonesian. Most of the staff members were fluent in English, making communication easy for our family. The breakfast buffet was a delightful surprise. The food was not only delicious but also beautifully presented. We thoroughly enjoyed every dish, and the clean and inviting atmosphere made the dining experience even more pleasant. The hotel's strategic location is a major plus. Its direct connection to the mall makes it incredibly convenient for guests, offering easy access to shopping, dining, and entertainment options. Hotel just in the heart of city. The hotel staff went above and beyond, even accommodating our early check-in request. Their exceptional service and warm hospitality made our stay truly memorable. We wholeheartedly recommend this hotel and extend our sincere gratitude to the Cambridge Hotel for such a wonderful experience.

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8.5
Very good
115 reviews
Price from
US$67
per night

Centrally located, JW Marriott Hotel Medan offers accommodation with 55-inch LED TVs. It features an outdoor infinity pool, a 24-hour fitness centre, a spa and 6 dining options. Shuttle from Centre Point Mall is provided. the staff were very friendly and helpful. facilites wer good. nice breakfast. friendly welcome. The hotel gave my husband a little birthday cake coz when checked in it was right as his birthday. that was special. Thank you for your service

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8.9
Fabulous
638 reviews
Price from
US$74
per night

Atiyan Hotel Syariah is located in Bukittinggi, within 1.3 km of Gadang Clock Tower and 21 km of Padang Panjang Train Station. This 5-star hotel offers a 24-hour front desk. The property is non-smoking and is situated 1.4 km from Hatta Palace. The staffs were very polite and friendly, and we had great food and ambiance while experiencing our last breakfasting at Nadi Coffee & Eatery👍 I also like the Lobby's atmosphere and also the interior design of the rooms.

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8.7
Fabulous
13 reviews
Price from
US$36
per night

Set in Sabang, 400 metres from Iboih Beach, Olala Bungalows and Restaurant offers accommodation with a garden, free private parking, a private beach area and a shared lounge. Featuring a 24-hour front desk, this property also has a restaurant and a terrace. The hotel also features free WiFi as well as a paid airport shuttle service.

The area is popular for hiking, and car hire is available at this 5-star hotel. This is the best accommodation in Pulau Weh, the bungalows are clean, the location is great and the view is fantastic. You can snorkel straight from the accommodation. But the best is the staff, Alfin is a great host, they always care about your needs and to bring you the best experience. The food is really really good, I truly miss the fresh juices!

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8.6
Fabulous
95 reviews
Price from
US$17
per night

Facing the beachfront, Lampung Marriott Resort & Spa offers 5-star accommodation in Lampung and has a garden, private beach area and terrace. The hotel features an outdoor swimming pool, fitness centre, evening entertainment and a kids' club. All staffs were so friendly, their hospitality is really excellent. The hotel is clean everywhere. The pool is too excellent. The foods are so great. We love all of them. We really missed the snorkelling. Tje time of stay was notbsufficient forbus

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8.9
Fabulous
51 reviews
Price from
US$151
per night

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