Boutique Hotels in Swansea

This small hotel truly exceeded all expectations! From the moment I arrived, I was enchanted by the warm and inviting Christmas decor, which added a delightful festive touch. The personal attention to detail was evident everywhere. My room had a Mediterranean theme—beautiful, unique, and designed with care. The fridge was stocked with an incredible variety of breakfast items: salami, bacon, cheese, yogurt, milk, fruits, Actimel, butter, cream cheese, cheese sticks, juices, water, croissants, chocolate croissants, biscuits, coffee, tea—you name it! It was absolutely amazing, and everything was refilled promptly upon request. The bed was exceptionally comfortable, ensuring a great night's sleep, and the bathroom boasted a truly special design that added to the charm of the stay. The TV even had a Netflix account ready to use. A special shoutout to Philip, who was an outstanding host! The entire family is incredibly kind and attentive, ensuring that every guest feels right at home. The communication was seamless and always pleasant. Philip responded immediately to any questions or needs, offering help and information that made the experience even better. Check-in and check-out were smooth and hassle-free. I can’t recommend this place highly enough—it’s a gem! The location was also fantastic—close to two supermarkets and several restaurants, and only a 22-minute walk to the university.

This beautiful building is very close to Swansea city. The staff were brilliant especially at reception. We were upgraded to a lovely suite which was a lovely surprise. Everything was spotless . Great breakfast menu and all cooked to perfection.

Really friendly and helpful staff, even though they had been without power for the previous 2 days

During our stay, we have received exceptional service from front desk, restaurant staff, and night security. In particular, Steve & Simon at night, and Rachel at Reception. Indeed, they made our stay feel like home as they go above and beyond to ensure we were comfortable over Christmas For example, Steve made me a cup of tea at 3am (as I was jet lagged, could not sleep, and did not want to wake my wife to make a beverage). He also informed bar staff that he would "close out & clean up" after letting me watch my home NFL team the Seattle Seahawks after the bar was closed. Rachel provided us with service and assistance that was more commensurate with the concierge at The Langham, New York rather than a desk clerk, and enthusiastically attended to our every need. I have never experienced such a professional and friendly team of people in a UK hotel!

The responaist he was excellent

Convenient location. Lovely hotel. Room big and comfortable. Bathroom lovely with instant hot water.

Parking was hard to get into as it right after the bridge (hard to find straight away) Bed was incredibly comfy Breakfast was delicious